Lancet Clinical Laboratories
DUE: 16 JUL 2024
CLIENT SERVICE CLERK (FIXED TERM CONTRACT)
KEY RESPONSIBILITIES:
• Attend to doctors’ requests and make follow-up on all information required
Attend to telephone queries/ customer complaints regarding results and conduct investigation on the complaints.
• Attend to queries obtained from clients.
• Print out reports from the information system for patient results/ tests and fax them to the relevant doctors.
• Attends to walk-in patients/ visitors to ensure their needs are attended to and referred to relevant departments.
• Seek authorisation from medical aids using the appropriate means for walk-in patients and submit samples prior to rendering service.
QUALIFICATION AND EXPERIENCE:
Relevant Social Science diploma or Degree
At least one year of working experience Ability work-related pressure to handle work-
Attention to detail
Nit: Should you not receive a response within 2 weeks of the closing date, kindly consider your application unsuccessful
TO APPLY
Send your CV and proof of qualifications with CLIENT SERVICE CLERK as a subject not later than 16 July 2024.
[email protected]