We are looking for a Travel Consultant in Harare .
You will be responsible for promoting and booking travelling arrangements for clients (individuals or businesses).
-Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
-Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services.
-Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
-Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
-Collect deposits and balances
-Use promotional techniques and prepare promotional materials to sell itinerary tour packages
-Handle unforeseen problems and complaints and -determine eligibility for money returns.
-Attend conferences to maintain familiarity with tourism trends
-Create and update electronic records of clients
-Keep financial statements and documents
-Reach the revenue and profit targets
Requirements and skills
-Proven working experience as a Travel Consultant
-Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
-Proficiency in English; knowledge of additional languages is an advantage.
-Exemplary sales skills and customer oriented approach
-Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
-Ability to present, persuade and communicate effectively
-Demonstrable ability to handle crises
-Diploma in Hospitality, Travel, Tourism, Business or relevant field