Training Officer Customs & Excise – Level 9 || Zimbabwe Revenue Authority (ZIMRA)

DUE: 31 MAR 2023

Key Responsibilities
 Plan, design, conduct and evaluate training programs.
 Proactive and accurate identification of training needs in consultation with staff,
departmental/divisional heads.
 Implement the training calendar and other human development initiatives.
 Design and expands training development programs based on the needs the
organisation, individuals and international standards.
 Assist in policy formulation upon request.
 Create and delivers Customs & Excise training, using classroom, online and blended
learning to both ZIMRA officials and ZIMRA stakeholders.

 Set and mark examinations/impact assessments.
 Process results and certificates.
 Groom and influence behaviour and attitude consistent with organisational values.
 Compile reports on staff development initiatives.
 Supervise trainees during traineeship program.
 Coordinate calendar courses to ensure successful subscription per each calendar
course.
 Carry out Cost Benefit Analysis on training activities and make use of the most cost
saving alternative.

Job Skills and Competencies
 Confident communicator and presenter.
 High emotional intelligence.
 Must possess excellent verbal and written communication skills.
 Good organisational and time management skills.
 High level of computer literacy.
 Self-motivated, with positive attitude towards work.
 Ability to work under pressure.
 Unquestionable integrity

Qualifications and Experience
 A Bachelor’s degree in Economics/ Business Studies/Business Management/Business
Administration/Social Science or equivalent.
 At least five (5) years’ experience in the Customs & Excise environment.
 Advanced Certificate in Customs Law and Procedures.
 An MBA/MSc or equivalent is an added advantage.
 A Training Diploma is a distinct advantage.

TO APPLY
Interested candidates should submit applications, accompanied by a detailed Curriculum
Vitae by 31 March 2023, All applications should be emailed to:
ZimraRecruitment@zimra.co.zw clearly stating the position applied for and
addressed to:

The Director, Human Capital

6th Floor ZB Centre
Corner First Street / Kwame Nkrumah Avenue
P. O. Box 4360
HARARE

Please note that only shortlisted applicants will be responded to and females
are encouraged to apply