Telephonist || Gwanda State University

  • Gwanda

Gwanda State University

DUE: 13 OCT 2023


2.3. Telephonist (1 Post)

The Telephonist is responsible for receiving and making calls on behalf of the University, directing calls, transferring calls to appropriate extensions, providing general information and performing receptionist duties. The Telephonist creates a professional and courteous first impression for the University.

Qualifications and Experience

  • Five (5) Ordinary level passes including English Language.
  • A National Certificate in Secretarial Studies.
  • One (1) year previous experience as a switchboard operator or receptionist. 

Duties and Responsibilities

  • Welcome and direct visitors as needed.
  • Answer, screen and direct incoming calls to appropriate personnel or department.
  • Computer literacy is a must.
  • Able to work under pressure with minimum supervision.
  • Excellent interpersonal and communication skills.
  • Good organisational skills.
  • Ability to handle confidential matters.
  • Ability to handle confidential information with discretion.
  • Basic knowledge of office software like MS Office.

Conditions of Service

Medical Aid, Leave and Pension Benefits are offered. The information on salary and other benefits will be made available to the short-listed candidates.


Soft copies in a single continuous PDF file of each of the following: application letter, certified copies of educational and professional certificates, national identity card, birth certificate and curriculum vitae giving full personal particulars including full name, place and date of birth, qualifications and previous employment and experience, present salary, date of availability, telephone number, email address, names and addresses of three eferees including email addresses should be sent to  or hand delivered to:

Acting Senior Assistant Registrar
Human Resources Section
Gwanda State University
Epoch Mine Campus
P O Box 30

The closing date for the receipt of applications is Friday, 13 October 2023Only shortlisted candidates will be contacted.