Wiremit
Reports to Marketing Manager/Sales Manager
Duties and Responsibilities:
- Responding to queries on the phone, via email, in person
- Offering technical assistance on the delivery
- Training computer users
- Training other staff on troubleshooting and diagnosing problems.
- Gaining feedback from customers to improve training methods.
- Writing and editing training manuals.
- Running reports and analysing common complaints
- Resolving technical problems of customers
- Advising customers on how to use the website
- Maintaining the operation of the website
Duties and Responsibilities:
- An associate degree in computer science or related field.
- A strong working knowledge of computer systems
- Good problem-solving, analytical, and team-working skills.
- Excellent communication and interpersonal skills.
- An openness to learning new technologies.
TO APPLY
Click here to apply