BancABC
DUE: 02 OCT 2024
Designation Team Leader (Victoria Falls)
Business Unit Retail Banking
Department Retail Banking Department
Vacancy Manager Branch Manager
Purpose of the job To Provide Branch Operational Support
Main Focus Area
Ensure the long-term prosperity of the business, through
• Developing, implementing and managing profitability of the
distribution strategy in the branch.
• Effective marketing campaigns.
• Management of credit, operational and market risk.
• To oversee branch operations and ensure key operational
controls are maintained.
Ensure good levels of customer service
• Build up, maintain and improve efficient service level related
operations and customer service quality.
• Determine and ensure adherence to policy, service levels,
controls and checks.
Manage human resources
• Employ, train, develop, appraise, mentor, coach and reward
staff.
• Supervise and monitor the work of the branch staff along with
their responsibility for Human Capital matters.
• Arrange and manage indirect contracted staff activities.
• Employee leadership, motivation and career planning.
Meet financial targets
• Agree annually, manage and be responsible for all components
of the branch budget.
• Analyze and interpret MIS reports and take action as
appropriate.
• Ensure good quality of lending, as measured by losses and
provisions for bad debts and fraud.
• Yearly, monthly and weekly sales activity planning for the
branch.
• Sales controlling, monitoring, analyzing, taking actions by
using appropriate and standard tools.
Qualifications and Work Experience
• Relevant Business Degree
• IOBZ Diploma is an added advantage
• 4 years commercial banking experience at branch level.
• Excellent knowledge of retail banking products and sales
processes across multiple channels as well as good
understanding of risk management and procedures.
Skills and Competencies:
• Positive attitude.
• Efficient Time management.
• Ambitious and energetic, able to get things done.
• Confident and resilient.
• Ability to use excel at Intermediate level a must
• Good presentation skills
• Good leadership qualities.
• Excellent communicator and motivator.
• Team player.
• Leadership qualities – natural leader and team player
with strong influencing skills.
• Problem solver
• Analytical person
Job Related Knowledge
• Knowledge of legal and regulatory issues typical for the
country banking system.
• Knowledge of a financial institution’s operations,
including strategy, product/services design, credit risk
management, credit underwriting, collections, etc.
• Knowledge of full Microsoft packages a must
• In depth knowledge of back office operations
Settlements, reconciliations and payments.
TO APPLY
Interested applicants who meet the job requirements should e-mail their CVs to [email protected] with the Heading:
“Team Leader Victoria Falls” attaching all your academic certificates and transcripts.
APPOINTMENTS WILL BE MADE IN COMPLIANCE WITH BancABC’s RECRUITMENT POLICY.
Closing date: 02 October 2024 @ 1630hrs.