US Embassy
DUE : 27 JAN 2023
Duties
Reporting to the Shipping and Travel Supervisor, this position facilitates the complete clearing and forwarding procedure of documents to effect delivery of import-export shipments through the Ministry of Foreign Affairs, Zimbabwe Revenue Authority, and other appropriate interlocutors.
The incumbent ensures compliance with all local governmental policies, the Foreign Affairs Manual, and other agency regulations and procedures for all import and export shipments.
The Shipping Assistant also facilitates the registration and deregistration process of motor vehicles, as well as the licensing process for all official vehicles.
This position will also advise personnel of entitlements, which differ across a wide variety of travel situations.
Qualifications and Evaluations
Requirements:
EXPERIENCE:
Three years of progressively responsible experience in shipping, travel, transportation, or a closely related field such as the customer service or purchasing field.
JOB KNOWLEDGE:
Effective communication and customer service skills are required. Must have good working knowledge of office administration and strong typing skills. Excellent knowledge of sea and air shipment routings, as well as a strong knowledge of customs and shipping regulations are required.
Education Requirements:
Completion of secondary school is required.
Evaluations:
LANGUAGE:
Level IV English (reading, writing and speaking) is required.
SKILLS AND ABILITIES:
Ability to type at least 40 wpm. Basic computer applications, (MS Office Suite), and database management is essential. Must be able to prioritize and organize workload effectively, work under minimum supervision, and have excellent interpersonal skills. Must illustrate a proven ability to meet deadlines under stressful conditions and take constructive feedback. Familiarity with the internet and its functionality is required. Valid Zimbabwean (or acceptable alternative) driver’s license is required. Must have tact when dealing with government officials, embassy personnel, and shipping/industry partners.
This may be tested
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Qualifications:
All applicants under consideration will be required to pass medical and security certifications.
Benefits and Other Info
Benefits:
Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Harare may receive a compensation package that may include health, separation, and other benefits.
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.
Other Information:
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER:
AEFM / USEFM who is a preference-eligible U.S. Veteran
AEFM / USEFM
FS on LWOP and CS with reemployment rights
IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.
TO APPLY
To apply for this position applicants must electronically submit the documents listed above to be considered for employment. Failure to do so may result in a determination that the applicant is not eligible and qualified. CLICK HERE to submit
Required Documents:
Please provide the required documentation listed below with your application:
Copy of National ID
Copy of Driver’s License
Copy of Ordinary level certificate with a minimum of 5 passes including English
ATTACH O LEVEL CERTIFICATE NOT A LEVEL
In addition to the above US Citizen EFMs only should also attach the documents below:
Copy of Orders/Assignment Notification (or equivalent)
DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
Most Recent SF-50 (if applicable)
Please make sure you enter all your work experience and education through the ERA Application. Attached Curriculum Vitae /Resume (s) will not be considered.
Next Steps:
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.
Thank you for your application and your interest in working at the U.S. Mission in Harare.