Local ICT Company
Applications are invited from suitably qualified and experienced customer focused persons to
join a leading Technology Systems Integrator and Value-Added Reseller providing
technology products, services, and supply chain solutions to customers. The position offers
unrivalled opportunities for career progression.
Sales Account Manager
We are looking for a high energy and customer-centric sales executive, who has strong
knowledge & experience in Technology products and solutions.
Job Description
• Responsible for sales methodology and customer engagement
• Ensure client satisfaction, retention, and growth through effective relationship
management and customer service.
• Serve as the main point of contact for your clients, ensuring their needs are met on an
ongoing basis.
• Proactively identify opportunities to expand and strengthen client relationships.
• Build and maintain strong relationships with key stakeholders in client organisations.
• Build and maintain a deep understanding of the client’s business, including their
goals, challenges, and opportunities.
• Address any concerns or escalations promptly and ensure client satisfaction.
• Conduct regular business reviews and performance analysis with clients to ensure
their satisfaction with our products and services and identify opportunities for
improvement.
• Manage the overall relationship with key accounts, including contract negotiations,
issue resolution, and conflict management.
• Understand our clients’ business needs and objectives and identify opportunities to
provide them with customised solutions that meet their specific requirements.
• Develop and implement account plans to drive growth and increase revenue.
• Identify and pursue upselling and cross-selling opportunities within existing accounts.
• Implement strategies and initiatives to achieve revenue growth targets.
• Prepare and present regular reports to senior management on key account metrics and
performance.
• Strategic account planning and management
• Develop and execute strategic account plans to drive business growth and maximise
client engagement.
• Manage the overall relationship with key accounts, including contract negotiations,
issue resolution, and conflict management.
• Collaborate with clients to align our solutions with their evolving needs and business
objectives.
• Collaborate with cross-functional teams to ensure successful implementation and
delivery of our solutions.
• Ensure adherence to contractual obligations and SLAs.
• Developing and executing sales and marketing objectives to meet set targets
• Obtain and maintain required certifications for partnership with key partners.
Requirements
• Must be a holder of a professional marketing qualification such as IMM.
• Must have strong knowledge in Technology products and solutions.
• Must have passion driving server/storage/networking/security solution strategies.
• 2+ years’ experience working in IT environment.
• Self motivated individual with good networking and management skills
• Ability to communicate and form business relationships at all levels
• Must demonstrate strong presence and credibility at client site and internally
• Excellent communication and collaboration skills
• Ability to be resourceful and proactive in dealing with issues that may arise
• Ability to organize, multitasks, prioritize and work under pressure
• Knowledge and Understanding of Enterprise Networks and Computing Technologies
will be an added advantage.
• Proven industry accreditations highly advantageous – certifications from
HPE,DELL,IBM,Checkpoint,Cisco,VMware etc.
TO APPLY
Interested persons meeting the above criteria should forward their CVs and application letters
to the Human Resources Manager via the following email address [email protected]