Rapportech Africa
Job Profile: Revenue Operations Account Executive
Department: Revenue Operations
Business Unit: Rapportech Africa
Location: Hybrid (Bulawayo & Harare)
Grade: C1 – Sales Execution Specialist
Reports To: Head of RevOps
Contract Type: 3 Months
Job Purpose
The Revenue Operations Account Executive is responsible for driving new revenue growth while optimizing the systems, tools, and workflows that support sales execution and client retention. This role combines sales execution ,business development, account management, and RevOps process execution to lead client acquisition, account growth, and customer success. Designed for a results-oriented team player who thrives on driving both new revenue and retention through data, systems, and relationships.
The role is ideal for someone who loves sales, people and working in a team but also enjoys the process of building scalable systems, managing pipelines, and ensuring customers are continuously realizing value.
Key Responsibilities
A. Sales Execution & Business Development (50%)
- Own the full sales cycle from lead generation to deal closure.
- Qualify prospects through discovery calls, demos, and solution presentations.
- Maintain a structured, high-quality, high-velocity pipeline within CRM, and forecast revenue accurately.
- Execute outbound and inbound sales strategies to meet revenue targets.
B. Client Success & Account Management (30%)
- Onboard new clients and ensure a smooth handover from sales to service.
- Build long-term relationships with clients to drive renewals and upsells.
- Monitor account health and proactively resolve issues to prevent churn.
- Conduct client check-ins, feedback sessions, and business reviews.
C. Revenue Operations Support (20%)
- Maintain and update CRM data (e.g., deal stages, contact details, activities).
- Assist with the creation and refinement of sales processes and playbooks.
- Contribute to reporting on KPIs such as sales velocity, CAC, and retention.
- Collaborate cross-functionally with marketing, product, and finance to align revenue strategy.
Qualifications & Experience
- A minimum of 1–3 years in B2B sales, account management, or business development.
- Experience using CRM platforms such as ZOHO
- Demonstrated ability to meet or exceed sales quotas.
- Familiarity with revenue operations concepts, metrics, and sales process optimization.
- Bonus: Experience in tech-enabled services, SaaS, or RevOps execution.
Key Competencies
- Sales Acumen: Strong ability to qualify, pitch, and close deals.
- Process Orientation: Comfortable with systems, automations, and structured workflows.
- Client-Centric Mindset: Focused on long-term value delivery and relationship management.
- Analytical Thinking: Able to interpret sales data and contribute to strategy improvements.
- Collaboration: Works well across departments to align on shared revenue goals.
Key Performance Indicators (KPIs)
- Revenue generated from new clients
- Sales pipeline conversion rate and velocity
- Client renewal and upsell rates
- CRM data quality and usage compliance
- Contribution to RevOps initiatives and process improvements
Career Progression Opportunities
- Senior RevOps Account Executive
- RevOps Lead
- Strategic RevOps Account Manager
Compensation & Benefits
- Base salary + sales commission
- Performance-based client retention bonuses
- Flexible hybrid work model
- Professional development opportunities
- Access to CRM, automation, and RevOps tools
TO APPLY
Click here to apply