Local Company
Receptionist for a Harare-based company in the ICT industry
Duties and responsibilities
- Greeting and Visitor Management: Receive visitors at the front desk with a warm and professional demeanour. Greet, welcome, direct, and announce them appropriately to the relevant personnel.
Mail Handling: Efficiently receive and sort daily mail. Manage both incoming and outgoing mail and emails promptly and accurately. - Phone System Operation: Answer and route incoming calls to the appropriate personnel or department. Transfer calls and take messages when necessary, providing accurate and timely information to callers.
- Front Desk Organization: Ensure that the reception area is always tidy, organised, and presentable.
- Information and Assistance: Provide visitors with information about the organization and its services. Assist with inquiries from callers and visitors, guiding them to the right resources.
- Administrative Support: Assist with various administrative tasks including photocopying, filing, and data entry. Support the administrative team with general office duties as required.
- Scheduling and Appointments: Coordinate and schedule appointments, meetings, and conference room reservations to support efficient office operations.
- Access and Security Monitoring: Monitor access to the premises and ensure that all security protocols are followed, providing a safe and secure environment.
- Customer Service Excellence: Provide excellent customer service to both internal and external stakeholders, handling inquiries and addressing concerns helpfully.
- Task Management: Efficiently manage multiple tasks, prioritise responsibilities, and meet set deadlines to ensure seamless front desk operations.
Qualifications
1. Bachelor’s degree or diploma in office Admin or Business Admin.
2. 2 years experience in ICT Sector and Customer Experience.
TO APPLY
Send CVs to [email protected] before the 17thof October 2024 and indicate in the subject area the vacancy being applied for.