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Public Engagement Assistant (Professional Exchanges Coordinator) || US Embassy

  • Harare
  • Applications have closed

US Embassy

DUE : 22 NOV 2022

DUTIES
The Professional Exchanges Coordinator (PEC) works under the direct supervision of the Established Opinion Leaders (EOL) Specialist or Public Affairs Officer (PAO) designee and has no supervisory responsibilities. Coordinates the Mission’s exchange programs for EOL audiences, including individuals and organizations such as think tanks, professional associations, civil society organizations, and academic institutions. Designs, plans, and implements a broad range of activities to maintain contact with alumni of all EOL activities and initiatives.

Qualifications and Evaluations
Requirements:
EXPERIENCE:
This position requires a minimum of five years of progressively responsible experience in a multilingual, multicultural, or multinational academic or governmental work environment, with project management, communications, or education duties as a significant part of the job.

Education Requirements:
Two years of university studies are required.

Evaluations:
LANGUAGE: English – level 4 (Fluent) Reading/Writing/Speaking including the ability to translate is required.
KNOWLEDGE: A thorough understanding of the attitudes and preferences of EOL audiences in Zimbabwe, including the regional, ethnic, social, cultural, linguistic, and other factors and institutions that shape those attitudes is required. Detailed knowledge of Zimbabwean higher education, business, and professional exchanges programs is required. Knowledge of typical customer service and marketing tools designed to engage specific audience segments, particularly the EOL sector, in Zimbabwe is required. Knowledge of latest trends in audience engagement in related public service institutions such as think tanks, academic institutions, professional training institutes, and government, is required.

SKILLS AND ABILITIES:
Analytic Skills: Must have strong analytic skills and the ability to conceptualize how best to use PD tools to move Zimbabwean attitudes in positive ways. Must be able to advise senior leaders of opportunities to promote Mission objectives through exchanges to and from the United States; identify, analyze, predict, and continually assess EOL audience attitudes; and assess the impact of exchanges and alumni activities projects and modify approaches for best outcomes.
Communication/Interpersonal Skills: Must have excellent customer relations and interpersonal cross-cultural communication skills and be able to identify and engage key figures critical to shaping local public opinion. Must have excellent written and oral communication skills, including public speaking, interviewing for evaluation purposes, writing reports, and contributing material for publication in English; must be able to tailor communications to fit different situations and ethnic, religious, and linguistic cultures. Must be able to brief on a variety of issues.

Management Skills: Strong management skills are required, including the ability to develop and oversee project budgets and to organize, run, and present professional and exchange projects such as workshops, seminars, digital and in-person conferences, panel discussions, and lectures. Must be able to negotiate agreements with partner institutions and manage their fulfillment.
Technical Skills: Good keyboarding and data entry skills and excellent familiarity with electronic discovery tools, in particular the Internet, and standard information retrieval practices and procedures are required. Thorough, detailed knowledge of various computer software programs, specifically Microsoft Word, Excel, graphic design and photo editing software is required. Must be able to use social media and mobile platforms, photo and video sharing sites, podcast creation tools, and basic photo and video tools. Must have good numerical skills to be able to develop and manage projects and monitor grant budgets.

Availability: Must be available to travel throughout Zimbabwe to support professional exchanges projects and activities.

This may be tested

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:
All applicants under consideration will be required to pass medical and security certifications.

For more details and to apply CLICK HERE