Local Organisation
DUE: 24 JAN 2025
Vacancy: Programs Assistant: Residents and Student Welfare
A local based Organization involved in youth development with economic, social, and
emotional soft skills through vocational training, seeks to fill the following vacant position
Job Summary:
The Programs Assistant: Residents and Student Welfare is responsible for managing all aspects of resident students. This includes ensuring effective residence operations, promoting student welfare, and aligning training centre residence activities with the organization’s broader goals. The role strongly focuses on programmatic implementation, monitoring, and evaluation to ensure measurable impact in the training centreresidents’program. The position also entails creating a safe, inclusive, and supportive environment that fosters students’ personal, social, and economic development.
Location : Harare
Key Responsibilities:
1. Residence Management:
• Oversee the daily operations of the residence, ensuring cleanliness and proper maintenance of all residence utilities.
• Implement and enforce residence rules, and guidelines to ensure order and safety.
• Coordinate with maintenance and support staff to address repair and upkeep needs promptly.
• Monitor and manage residence inventory, supplies, and equipment to ensure the facility remains functional and welcoming.
2. Student Welfare:
• Serve as the primary point of contact for the residents enrolled under the training centre residence program, addressing welfare, personal concerns, and emergencies.
• Organize welfare checks, regular one-on-one meetings, and feedback sessions with the residents to identify and address issues.
• Work closely with the wellness team to support mental health and wellness needs, making referrals where necessary and following up on the referral support.
3. Program Development and Coordination:
• Design and implement student residents’ programs, mentorship sessions, and recreational activities.
• Coordinate orientation programs to help new residents integrate and understand the program.
• Profile all resident students to develop a comprehensive understanding of their backgrounds, vulnerabilities, needs, skills, and aspirations.
• Conduct follow-ups to assess the long-term impact of training centre residence initiatives.
• Document stories of need, stories of change, and impact stories to showcase the program effectiveness.
• Contribute to planning and implementing activities aimed at empowering the residence, such as workshops on leadership, entrepreneurship and gender-based violence prevention
• Establishing and overseeing all projects under the program
4. Monitoring, Evaluation, and Reporting:
• Support M&E in developing and maintaining systems for tracking the program outputs, outcomes, and impact, ensuring all activities align with established objectives.
• Support the M&E department in monitoring key indicators to assess the residence program effectiveness and suggest improvements.
• Collaborate with the M&E team to develop and implement tools for evaluating the program.
• Prepare weekly updates and detailed monthly, quarterly, and annual reports on the program operations, student welfare, and program impact.
• Use M&E findings to inform decision-making and adapt program strategies.
5. Safety, Security and Child Safeguarding:
• Ensure the safety and security of the training centre residents by implementing and reviewing safeguarding protocols.
• Conduct regular inspections to identify and address safety hazards.
• Maintain accurate records of incidents, complaints, and disciplinary actions in line with child safeguarding policies.
6. Administration and Stakeholder Engagement:
• Maintain detailed records of student profiles, attendance registers, and activity participation records.
• Track and manage the budget, ensuring efficient and transparent use of resources.
• Liaise with parents, caregivers, community organizations, and other stakeholders to enhance student welfare.
Skills and Competencies:
• Strong interpersonal and communication skills, with the ability to engage diverse stakeholders.
• Proven experience in program implementation and M&E processes.
• Excellent organizational skills with strong attention to detail.
• Conflict resolution, problem-solving, and crisis management capabilities.
• Extensive knowledge of safeguarding principles.
• Basic computer proficiency, including Microsoft Office Suite and database management.
Key Attributes:
• Empathy and Patience: A deep understanding of and sensitivity to the needs of vulnerable young people
• Leadership and Initiative: Ability to lead programs, make informed decisions, and take proactive steps in improving student welfare.
• Flexibility and Adaptability: Capacity to work effectively in a dynamic environment, addressing unforeseen challenges calmly and effectively.
• Commitment to Inclusion: Dedication to fostering a supportive and inclusive environment for all students.
• Results-Orientation: Focus on achieving measurable outcomes and ensuring program effectiveness.
Qualifications and Experience
• Bachelor’s degree in social work, psychology, or public health
• A Teaching qualification
• Diploma in systematic and therapeutic counselling
• At least 3 years’ working experience in the same field
TO APPLY
Please send CV and applicationletter stating your salary expectation to [email protected] by Friday 24 January 2025