Veer Freight Private Limited
DUE: 25 JUN 2025
Job Description
- Client relationship Management
- Internal quality process
- People management
- Profitability and cash flow management
- Communication
- Report writing
DUTIES
- Market segmentation.
- Classification of customers and allocating customers to Team members
- Retaining corporate, loyal and profitable customers.
- Visiting corporate clients.
- Attending to and resolving customer complaints.
- Capturing details of lost and damaged shipments and referring cases to the relevant team
- Regular updating of Rates or tariffs in order to make sure that the company does not lose revenue
- Accurate costing upon pricing, rating of tariffing
- Suppliers registration and tender participation
- Responding to enquiries and quoting clients
- Establishing and maintaining Service Level Agreements and service standards.
- Complying with quality assurance.
- Complying with legal, statutory and licensing requirements.
- Supervising and motivating staff in Operations
- Ensuring that shipments are delivered on time.
- Ensuring that customer clearances are done on time so as to avoid demurrages.
- Ensuring that loading authorities & Duty Authorisations are given in time.
- Participate in responding to bid tenders, i.e. pricing, terms and conditions.
- Managing critical costs e.g. bond paper, telephone & fuel consumption.
- Efficiently managing the ZIMRA account
- Liaising with Clients regarding to nature of goods and shipments specifications.
- Supervising of all duty quotations to clients and ensure that quotations are responded to on time.
- Receiving feedback from clients regarding quotations given.
- Giving technical advise to clients.
- Liaising with other branches and service providers regarding the movement of shipments.
- Updating clients on shipment movement
- Job description with clear duties will be availed to the successful candidate
REQUIREMENTS
- 5 ‘O’ levels including Maths, English
- High technical, profession or university
- Degree in Supply chain management/ logistics
- Diploma in forwarding & customs legislation is a MUST
- Drivers license is a MUST
- Chancers will not be tolerated
Experience
- Minimum 2 years of experience in a Supervisory role
TO APPLY
Interested candidates to send their resume on [email protected] no later than the 25 June 2025.
Only short listed candidates will be contacted.
