Operational Risk Specialist – Insurance Cluster

DUE: 10 JUL 2025

OPERATIONAL RISK SPECIALIST – INSURANCE CLUSTER

An exciting and challenging career opportunity has arisen within CBZ LIFE for the position of Operational Risk Specialist – Insurance Cluster. If you are willing to join a team of energized and passionate experts, this is a career opening for you.

The role – what we expect from you:

• Review operational risk frameworks in line with changes to the business operating environment.
• Oversee changes to policy and procedure manuals.
• Inculcate a shared operational risk culture across the Group.
• Lead the implementation the operational risk framework across the Group.
• Review independent risk assessments on new products and ventures.
• Advise management on key operational risk drivers for the Group.
• Oversee implementation of risk and control self-assessments (RCSA) for the Insurance Cluster.
• Ensure that operational risk governance committees meet to review progress on operational risk identification and mitigation.
• Lead the coordination of the Group’s Business Continuity Management Program.
• Oversee implementation of Risk Event Management Escalation processes.
• Review operational risk reports and ensure that comprehensive operational risk reports are presented to all relevant governance structures of the Group.

• Lead internal control review and validation processes across the Group.
• Use leading indicators and metrics to identify areas of potential and emerging risk.
• Engage and coordinate with specialists from other second line of defense functions.
• Build relationships across the business to establish a collaborative environment.
• Offer advise on gaps identified in operational risk management impacting the Group risk profile.
• Lead research on current international trends and developments on operational risk management.
• Maintain a network of external contacts within the risk industry.
• Submit risk management reports that support operational risk monitoring and decision-making.
• Guide the Group on operational risk trends internally and externally and proffer mitigants to business units.
• Submit input into compilation of Board Committee report packs on a quarterly basis.
• Engage Loss Control and Security in compiling fraud reports and risk awareness material.
• Liaise with Loss Control on operational risk losses investigations and recommendations to manage recurrence of loss events.
• Build and maintain a dynamic and competent team that delivers on objectives
• Set performance objectives and targets for subordinates and assist subordinates to achieve set targets.
• Manage subordinates’ knowledge and skills development for continuous improvement and succession planning.
• Undertake any other duties, tasks, assignments and projects as may be delegated/assigned by management from time to time.

Qualifications, Skills and experience required

• Undergraduate degree in Finance, Accounting, Economics, business or any related field.
• A recognized professional qualification or certification.
• At least 5 years working in the banking or financial services sector.
• Enterprise Risk Management.
• Financial Management.
• Data analytics and reporting.
• People leadership.
• Project management.
• Strong verbal and written communication.

If you meet the above criteria, you are the ideal person we are looking for. If you wish to be considered for this career opportunity, upload your detailed CV and proof of qualifications not later than Thursday 10 July ,2025.

TO APPLY
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