A Harare-based company in the ICT industry
DUE: 23 JUN 2025
KEY ACCOUNT MANAGER for a Harare-based company in the ICT industry
Duties and responsibilities
a) Develop trust relationships with a portfolio of major clients to ensure they do not turn to the competition.
b) Acquires a thorough understanding of key customer needs and requirements.
c) Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
d) Generates new sales that will turn into lasting, profitable relationships.
e) Onboard existing and new clients onto service-level agreements.
g) Respondsto and resolves any customer issues and challenges, and deals with complaints to maintain trust.
h) Prepares regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
i) Writes business plans for all current and opportunity tender businesses.
j) Researches competitors’ products and services and comes up with recommendations.
Qualifications
1. Presales/ Sales Background
2. Degree in Marketing, IMM, CIM or ICT
3. 3 years of experience in selling ICT solutions
4. ICT Product certificates will be an added advantage
5. Clean Class 4 driver’s license
TO APPLY
Send CVs to [email protected] before the 23rd June 2025 and indicate in the subject area the vacancy being applied for.