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Human Resources and Administration Officer : Consumer Protection Commission – CPC

  • Anywhere

DUE : 31 OCT 2022

The Consumer Protection Commission was established under the Consumer Protection Act Chapter 14:44 (No. 5 of 2019) which became Law on 10 December 2019. This Act repealed the Consumer Contract Act Chapter 8:03 and is administered by the Minister for Industry and Commerce. The Consumer Protection commission’s core function is to “protect consumers horn unconscionable, unreasonable, unjust or otherwise improper trade practices, as well as deceptive, misleading, unfair or fraudulent conduct.”
The Consumer Protection Commission (CPC) is now inviting suitably qualified and experienced individuals to apply for the above-mentioned position that has risen in the Commission.

Develop and monitor implementation of effective human resources strategies and policies in line with the Commission’s strategy
Recruit, deploy and retain quality talents for the Commission for the optimal alignment of Human Capital to the strategic mandate
Coordinate organizational Training Needs Assessment and training and development interventions in line with the overall Commission strategy for effective consumer protection
Develop and maintain a cohesive and flexible performance-based culture that will deliver on the Commission’s objectives
Review the Commission’s organizational structure for the optimal establishment to support institutional processes and ensure effective manpower planning
Carry out demand and supply forecast of manpower requirements for the departments and design human resource action plans to bridge staffing gaps and deal with surpluses
Ensure strict management of the Commission’s payroll
Ensure all elements of the human resources cycle i.e. manpower planning & establishment, recruitment & selection, employee & industrial relations, staff welfare, training & development, career and performance management, compensation & reward, and exit management are effectively implemented across all the Commission

Ensure review of job descriptions, specifications and grading in line with job scope and dynamics in liaison with user department
Develop and maintain robust administrative systems on Records Management, Transport and office maintenance
Manage Employee Relations, Welfare, Safety and Health to foster a conducive work environment and ensure legal compliance
Co-ordinate and supervise the administrative function and outsourced services of the organization including security services, facilities and all office equipment and property and ensure safety in the workplace and provision of working tools
Ability to handle disciplinary cases.

Bachelor’s degree in Human Resource Management, Business Administration, Social Studies, or related from a recognized institution.
A Higher National Diploma in Human Resource Management from IPMZ or equivalent
Minimum eight (7) years’ experience in the HR Profession
Active member in an Human Resources Professional organisation
Should have strong analytical skills and be result-oriented
Must have high standards of integrity and ethical practice
Must be capable of functioning effectively both as a team player and a team leader
Strong management skills.

All applications will be treated in strict confidence.
Complete application shall include:
Application letter; Detailed CV; Copy of National Identification Card; Certified copies of Academic and Professional certificates; and Names and contacts (telephone and e-mail) of three (3) referees.
NB: Only shortlisted candidates will be contacted (The Commission encourages applications from candidates that are multilingual and qualified experienced female applicants).