DUE : 04 NOV 2022
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Job Category: Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Job Subcategory: Housekeeper
Job Description (Roles and Responsibilities)
Main purpose of job
The team at the Ambassador’s residence performs an important role in representing the British Embassy in Harare with the residence housekeeper playing a vital role in this dynamic team. The residence team is dedicated to creating memorable guest experiences through provision of excellent housekeeping, maintenance, food and beverage service and general official hosting.
The residence housekeeper position is one that is challenging and rewarding, requiring a proactive and flexible individual who pays close attention to detail.
Roles and responsibilities
Cleaning the residence (ranging from daily household cleaning of the residence private and public areas to laundry services and polishing silverware).
Food and beverage service (waiter/waitress) for receptions, casual and fine dining hosting on and off site as required. Pre and post event set up and tidy up and assisting with event logistics when needed.
Stock taking and assistance in recording of food and beverage stock, cleaning stock and general residence inventory.
Ensuring the residence remains in good working order, reporting faults and maintenance issues regularly.
Essential qualifications, skills and experience
At least two years’ work experience in professional housekeeping and food and beverage service.
Strong interpersonal and communication skills.
Responsive to guest needs and ability to work flexible hours and remain calm under pressure.
Ability to work effectively and in a supportive manner within a team.
Pays close attention to detail.
Desirable qualifications, skills and experience
Previous work experience in an international standard hotel/lodge, diplomatic residence or equivalent.
Fine dining restaurant waiter/waitress experience
Experience in maintaining stock/inventory
Required behaviours: Making Effective Decisions, Managing a Quality Service, Delivering at Pace, Communicating and Influencing, Working Together
Application deadline: 4 November 2022
Type of Position: Fixed Term, Fixed term, with possibility of renewal
Working hours per week: 48
Duration of Post: 36 months
Location (City): Harare
Type of Post: British Embassy
Number of vacancies: 1
Salary Currency: USD
Salary: USD 995.08
Start Date: 1 January 2023
Click here to apply
Employees recruited locally by the British Embassy in Harare are subject to the Terms and Conditions of Service according to local employment law in Zimbabwe.
All applicants must be legally able to work in the country of application with the correct visa/status or work permit.
Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
Reference and security clearances checks will be conducted.
Any questions you may have about this position will be answered during the interview, should you be invited.
Information about the Foreign, Commonwealth and Development Office Success Profiles can be found on this link: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/717275/CS_Behaviours_2018.pdf Please note: Job grade AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
Successful candidates not resident in Zimbabwe will be personally liable for costs and arrangements to relocate, including accommodation and work permits.
Complete the application form in full as the information provided will be used for screening purposes.
Check your application and attachments before you submit your application, as you will not be able to make any changes once submitted.
The British Embassy will never ask you to pay a fee or money to apply for a position