Head of ICT

DUE: 1 JUN 2025

HEAD OF ICT: Head Office Harare

Company Overview:
Fidelity Life Assurance is a leading diversified financial services firm, offering a wide range of solutions including banking, investment management, and insurance. We are committed to innovation, excellence, and customer satisfaction.
Job Summary:
The Head of ICT will lead the Information and Communication Technology strategy, ensuring that technological resources align with the company’s goals and objectives. This role involves overseeing IT operations, managing technology projects, and ensuring data security and compliance. The Head of ICT will report directly to the Managing Director:

Key Responsibilities:

• Strategie Leadership: Develop and implement the ICT strategy in alignment with business objectives.
• Team Management: Lead and mentor the ICT team, fostering a culture of collaboration and continuous improvement.
• Infrastructure Oversight: Manage the organization’s IT infrastrueture, ensuring reliability and performance.
• Projeet Management: Oversee technology projects from conception to completion, ensuring timely delivery and adherence to budget.
• Data Security: Ensure robust data security measures are in place to protect sensitive financial information and comply with regulations.
• Vendor Management: Negotiate contracts and manage relationships with technology vendors and service providers.
• Budget Management: Develop and manage the ICT budget, ensuring optimal allocation of resources.
• Innovation: Identify emerging technologies that can enhance business processes and improve service delivery.
• Reporting: Provide regular updates to the Managing Director on ICT performance, challenges, and opportunities.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or related field; Master’s degree preferred.
• Minimum of 10 years of experience in ICT management, with at least 5 years in a leadership role.
• Strong knowledge of ICT infrastructure, data security, and compliance regulations in the financial sector:
• Proven experience in managing large-scale IT projects and teams.
• Previous experience in the Financial Services Sector
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.

Desired Skills:

• Experience with cloud computing and digital transformation initiatives.
• Deep understanding of technologies relevant to the industry, including software development, cloud computing, cybersecurity, and data analytics.
• Proficiency in managing complex technology projects, ensuring timely delivery, and meeting budget constraints.
• Knowledge of risk assessment and management strategies, particularly related to cybersecurity and compliance.
• Skills in leading organizational change, particularly during technology transformations or upgrades.
• Ability to leverage data analyties to inform strategie decisions and enhance performance.
• Familiarity with regulatory frameworks relevant to financial services (e.g., GDPR, PCI-DSS).
• Ability to work collaboratively with cross-functional teams.

TO APPLY
Qualified and experienced candidates are required to submit their applications together with a detailed and comprehensive CV and certified copies of educational certificates by not later than the 11th of June 2025. Applicants should send their applications to the Human Resources Department on [email protected]
The post being applied for must be clearly stated in the subject line.
Only shortlisted candidates will be contacted.