Front Office / Receptionist || Royal Villah Lodge

  • Karoi

Royal Villah Lodge

DUE : 15 SEP 2022

Welcoming Or Greeting Guests
Responding To Guests’ Querrries And Requests
Answer And Forward Calls
Arrange Guest Bookings And Reservations
Keep A Tidy And Orderly Workplace
Make And Confirm Reservation For Guests
Ensure Proper Room Allocation
Attend To Guest Complaints And Problems
Arrange Conference Bookings And Scheduling
Proccess Payments Of Guest Accounts

Customer Service Orientation
Planning And Organising
Ability To Multi Task
Effective Verbal And Written Communication Skills
Conflict Resolution Skills
Flexible Regarding Work Schedule
Ability To Respond Appropriately To Diverse Customers And Guests

Fluency In English
Diploma In A Related Field
Must Be Between 21 And 30 Years
Guest Customer Relations Prefarably In The Hospitality Environment
Smart & Presentable

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