Finance Business Analyst

DUE: 25 JUN 2025

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description
Seeking a Senior Finance Business Analyst with 10+ years of overall experience, including at least 6+ years in Finance and Insurance. The role requires agile expertise in business analysis, change readiness, testing execution, and post–go‐live support. The successful candidate will facilitate solution design, requirements gathering, stakeholder alignment, and end‐to‐end implementation across multiple business teams and regions.

Primary responsibilities include:

• Triaging and prioritizing business requests and enhancements.
• Managing the impact of changes and overseeing user readiness and training.
• Driving the successful embedment of solutions into Business‐as‐Usual (BAU).

Outstanding communication and stakeholder management skills are essential for coordinating activities across diverse business units, ensuring strategic alignment and sustainable outcomes.

Business Needs Assessment & Prioritization

• Analyze and triage incoming requests or enhancements based on relevance, urgency, and strategic impact.
• Collaborate with finance and insurance stakeholders to explore and evaluate different solution pathways, balancing constraints (time, cost, risk).

Requirements Elicitation & Documentation

• Conduct workshops with cross‐functional teams (including multiple geographies) to gather comprehensive requirements.
• Document requirements in sufficient detail (e.g., annotated process flows, data relationships, system interaction diagrams, UML diagrams) to guide solution design.
• Maintain strict traceability from initial request through to final deliverable.

Solution Design & Collaboration

• Work with technical teams, solution architects, and other business analysts to define solution approaches (process changes, system modifications, or both).
• Ensure that testing methodologies (user acceptance testing, integration testing, etc.) are aligned with business goals and thoroughly validated before deployment.

Change Readiness & Stakeholder Engagement

• Facilitate change impact analyses and assist business owners with risk mitigation plans.
• Develop or coordinate training materials, user communications, and support plans to ensure a high level of user readiness prior to go‐live.
• Proactively address and manage any anticipated or persistent resistance to change.
• ‐Live Embedment & Continuous Improvement
• Monitor key adoption metrics, gather user feedback, and track performance against business requirements after go‐live.
• Identify process gaps or additional needs that arise in BAU, and propose iterative improvements or follow‐on project work.
• Oversee documentation updates (including release notes, training guides, and knowledge articles) to reflect the final implemented solution.

Governance & Compliance

• Enforce governance throughout the requirements lifecycle and implementation process, ensuring stakeholder sign‐offs and proper storage of documentation.
• Ensure alignment with relevant financial regulations and corporate finance standards, especially in an insurance context.

Education

• Bachelor’s degree in business, Information Technology, Analytics, or a similar field.

Industry & Functional Expertise

• Proven Financial Services industry experience (specifically Insurance and/or Investments).
• Strong understanding of Corporate Finance business processes, principles, and data.
• 5+ years of experience in a project delivery environment with demonstrated complex project success.

Business Analysis Skills

• Competency in analytical problem solving, stakeholder collaboration, and requirements documentation.
• Demonstrable expertise in Business Analysis methodologies & tools (e.g., BPMN, UML).
• Experience with testing methodology, including user acceptance testing and test automation, is advantageous.

Technical & Communication Skills

• Ability to influence both business and technical teams; comfortable communicating business requirements to development teams.
• Familiarity with agile project management, backlog prioritization, and sprint planning.
• Proficient in producing clear, concise documentation for diverse audiences.

Professional BA Certification (e.g., IIBA, CBAP) or a recognized Business Analysis credential.
Experience with ITIL, CMMI, PMI, or similar frameworks for project governance.

Professional qualification in financial accounting (e.g., ACCA, CIMA) is an asset.

• Excellent communication skills – adept at bridging business and technical language.
• Time management – able to handle multiple parallel requests.
• Relationship management – strong collaborator, effective at building cross‐functional partnerships.
• Business awareness – understands financial/insurance domain context and constraints.
• Ownership & accountability – drives deliverables end‐to‐end.
• Technical knowledge – comfortable mapping requirements into technical solutions.
• Client focus – ensures delivered solutions meet user needs and improve outcomes.
• Strategic & innovative thinking – proposes creative solutions and fosters an environment of continuous improvement.

Team Results

• Works with the Team Lead to set challenging objectives and facilitate high performance.
• Balances competing demands from technology vendors and business stakeholders.
• Exhibits intellectual curiosity and willingness to experiment with new ideas and methods.
• Quickly gains trust of sponsors and key stakeholders, even when facing ambiguity.

Skills

Adaptive Thinking, Analytical Sciences, Business Case Management, Business Intelligence (BI) Analysis, Computer Literacy, Current State Analysis, Database Reporting, Data Compilation, Data Controls, Document and Model User Requirements, Performance Gap Analysis, Readiness Assessments, Requirements Elicitation and Facilitation, Requirements Verification

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