InnBucks
DUE: 13 JAN 2025
REPORTING STRUCTURE
Reporting: Regional Operations Manager
Supervision of: Cashiers & Brand Ambassadors
Interacts with: Commercial
Job Description
- Oversee Operations: Manage operations of multiple locations within designated area to ensure efficiency and effectiveness
- Staff Management: Supervise and support Cashiers, Merchants and Agents, providing guidance, training, and performance evaluations to ensure alignment with company goals.
- Performance Monitoring: Monitor the performance metrics of each location, identify areas for improvement, and implement actions plans to enhance productivity and profitability.
- Compliance: Ensure that all locations adhere to company policies industry regulations, and quality standards.
- Reporting: Prepare and present regular reports on regional performance to senior management Provide insights and recommendations based on data analysis
- Customer Service: Address customer complaints and ensure that high standards of customer service are maintained across all locations
- Develop and implement strategies that align with overall company objectives. Plan and execute initiatives to drive growth and expansion
CANDIDATE SPECIFICATION
Experience
- At least 2 years working experience in a similar or related held.
- Proven experience managing teams and overseeing operations across multiple locations.
Qualifications
- Diploma in Business Administration, Operations Management or a related held.
- A degree will be an added advantage.
Skills Required
- Good analytical and reporting skills
- Good verbal and functional written communication skills.
- Friendly and approachable personality
- Adaptable with the ability to pricelle tasks
- Ability to work in team environment.
- Time Management and Organization.
Terms and Conditions
Employment: Permanent
Location: Harare, Zimbabwe
Remuneration: To be discussed with the successful candidate
TO APPLY
Applications Interested candidates should submit applications accompanied by a detailed resume no later than 13 January 2025 by 4pm. All applications should be emailed to [email protected] clearly indicating the position you are applying for as your Email subject reference. Only shortlisted candidates will be contacted.