Facilities Manager - ICT | Zimbabwe Revenue Authority (ZIMRA) |

 

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Facilities Manager – ICT || Zimbabwe Revenue Authority (ZIMRA)

  • Harare

Zimbabwe Revenue Authority (ZIMRA)

DUE: 31 MAY 2025

Applications are invited from suitably qualified persons to fill the following posts within the
Zimbabwe Revenue Authority (ZIMRA) – an equal opportunity employer.

FACILITIES MANAGER – ICT – LEVEL 7 (1 POST)

Key Responsibilities
• Manage and monitor critical facility support systems including:
o Electrical distribution and backup power systems.
o Diesel plant and mechanical installations & maintenance.
o HVAC systems.
• Ensure continuous operations, optimal performance and uptime of all electrical,
mechanical, and HVAC systems.
• Maintain and optimize system capacity utilization thresholds across all facility
infrastructure.
• Ensure system high availability, fault tolerance, and disaster resilience.
• Conduct system growth vs capacity gap analyses to anticipate future demands.
• Identify, assess, and manage vendor contracts and service-level compliance for
electrical, diesel, and HVAC services.
• Monitor vendor performance to ensure adherence to technical specifications and KPIs.
• Develop and review operational and contingency plans for facility systems.
• Oversee performance appraisals (IRBM) for the team.
• Plan, draft, and control CAPEX/OPEX budgets related to electrical, diesel, and HVAC
infrastructure.
• Review Business Continuity Plans (BCP) and modernisation initiatives for alignment with
critical systems.
• Participate in organizational governance forums and align facility operations with
enterprise strategy.
• Drive workforce development by monitoring staff training aligned with safety, technical,
and regulatory standards.
• Define, review, and manage service level agreements (SLAs) for critical infrastructure.
• Lead continuous improvement and innovation strategies for service delivery in the plant
environment.
• Manage full life cycle of facilities assets from acquisition to disposal.
• Evaluate, prioritize, and approve changes in facility systems and processes.
• Enforce quality control standards and integrate quality assurance in all key activities.
• Perform proactive issue tracking and root cause analysis to minimize downtime.
• Oversee and evaluate outsourced service providers across electrical, diesel plant, and
HVAC domains.
• Ensure sufficient and skilled staffing, both permanent and contract-based, for
operational coverage.
• Any other duty as assigned by the Head ICT Operations & Networking.

Job Skills and Competencies
• Self-starter with the ability to work under pressure and beyond stipulated hours.
• Unquestionable integrity and commitment to duty
• Good analytical skills.
• Strong communication and presentation skills along with ability to work in a highly
collaborative environment
• Ability to work with minimum supervision
• Good organisational, people and time management skills.

Qualifications and Experience
• A degree in Electrical or Mechanical engineering /electronic engineering or equivalent.
• A minimum of six( 6) years of general engineering experience, including at least two
years as a Supervisor, exhibiting an exceptional capacity to operate efficiently with
minimal supervision.
• Proficiency in the full suite of Microsoft Office applications including Word, Excel,
PowerPoint etc.
• Knowledge of preventive maintenance.
• Knowledge of power reticulation.
• Knowledge of standby power systems.
• Knowledge of heating, cooling and ventilation.
• Knowledge of standby power systems.
• Analytical and troubleshooting skills.
• Knowledge of baggage and mobile scanners is an added advantage.
• A Clean Class 4 driver’s licence.

TO APPLY
Interested candidates should submit applications, accompanied by a detailed Curriculum Vitae by
31 May 2025, All applications should be emailed to: [email protected]
clearly stating the position applied for and addressed to:
The Director, Human Capital
Zimbabwe Revenue Authority
6th Floor ZB Centre
Corner First Street / Kwame Nkrumah Avenue
P. O. Box 4360 HARARE
Please note female candidates are encouraged to apply and only shortlisted
applicants will be responded to.

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