Education / Awareness and Training Officer || Consumer Protection Commission – CPC

  • Harare
  • Applications have closed

Consumer Protection Commission - CPC

DUE : 31 OCT 2022

The Consumer Protection Commission was established under the Consumer Protection Act Chapter 14:44 (No. 5 of 2019) which became Law on 10 December 2019. This Act repealed the Consumer Contract Act Chapter 8:03 and is administered by the Minister for Industry and Commerce. The Consumer Protection commission’s core function is to “protect consumers horn unconscionable, unreasonable, unjust or otherwise improper trade practices, as well as deceptive, misleading, unfair or fraudulent conduct.”
The Consumer Protection Commission (CPC) is now inviting suitably qualified and experienced individuals to apply for the above-mentioned position that has risen in the Commission.

Develops and executes awareness campaigns in consumer rights in both print and electronic media
Provides advice and guidance to teams and stakeholders regarding consumer rights awareness campaigns and activities
Researches and writes select content for consumer rights awareness campaigns, speaking points, newsletter articles, videos, website text, social media content, and marketing materials
Assesses the quality of existing awareness and promotion vehicles, tools, standards and templates
Makes recommendations to the Manager and contributes to team strategies and plans
Participates in the staging of events
Builds and maintains relationships with internal and stakeholders, so as to identify initiatives and programs
Responds to consumer queries electronically and maintains an archive of the of the queries
Undertakes training of staff involved in awareness campaigns.

An undergraduate degree in Business, Economics, Media Studies or equivalent
At least 5 years’ experience in public education programmes
Excellent organisational skills
Experience with the media
A clean class 4 driver’s licence.

All applications will be treated in strict confidence.
Complete application shall include:
Application letter; Detailed CV; Copy of National Identification Card; Certified copies of Academic and Professional certificates; and Names and contacts (telephone and e-mail) of three (3) referees.

NB: Only shortlisted candidates will be contacted (The Commission encourages applications from candidates that are multilingual and qualified experienced female applicants).All applications will be treated in strict confidence.