Document Administrator | Old Mutual |

 

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Document Administrator || Old Mutual

  • Harare

Old Mutual

DUE: 04 JAN 2025

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description
To provide general support functions to office staff within the dictates of the branch manager.

Key Responsibilities:

  • Educate &encourage clients on use of digital services and platforms.
  • Provides refreshments at specified times and replenishes refreshment stocks.
  • Maintains cleanliness of branch facilities in accordance with health and safety regulations.
  • Compiles and Maintains records of monthly groceries on a monthly basis and submits records to branch manager.
  • Scans and uploads documents into various systems.
  • Ensure proper filing of all branch documents .
  • Collects and distributes mail to relevant departments on a daily basis.
  • Maintains record of monthly groceries
  • Maintains security of kitchen and groceries
  • To manage queues in an orderly manner in the Service Centre.
  • To make sure stationery is available for client use all the time.
  • To manage branch stationery stock.
  • Dispatch outgoing mail timeously.
  • Capturing OMUT application forms.
  • Any other duties as assigned by the superior.

Qualifications And Experience

  • 5 O Levels including Maths and English, at least 2 A levels.
  • Knowledge of Group products.
  • Strong working experience in a customer service environment

Skills
Customer Experience (CX), Customer Service, Guest Service, Stocks

Competencies
Collaborates
Communicates Effectively
Demonstrates Self-Awareness
Drives Results
Ensures Accountability
Manages Complexity
Optimizes Work Processes
Organizational Savvy

TO APPLY
Click here to apply

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