Unilever
Unilever is currently hiring for a Customer Strategy and Planning Lead
Function: Customer Strategy and Planning
Reports to: Managing Director
Scope: Local
Location: Harare
Terms & Conditions: Full time
ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
JOB PURPOSE
The Customer Strategy and Planning (CSP) Lead is responsible for assisting the Acting Managing Director in developing category and channel strategy that supports the objectives of our business and brands, in line with customer expectations. He/ She has the overall responsibility of leading in executing the category strategy leveraging on local customer and shopper inputs.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
Integrate shopper, customer, and channel insights to localise and execute Category strategy in line with overall business strategy.
Ensuring understanding of the strategy by internal stakeholders as well as deployment across customers and channels
Driving profitable growth for the business through managing category specific trade investments.
Supporting the CD team in operationalising the go-to-market plan to deliver business targets.
Providing inputs into Category Demand planning and innovation process.
Managing Channel pricing and Category performance tracking and reporting Managing trade launches and trade communications
Overall responsibility of managing trade execution including shelf standards and promotional grids implementation.
Supporting and training of Field Resources and managing merchandising budgets
Collaborating with Supply chain, Sales, Category and Finance teams in promotional planning, execution, and supply planning.
Collaborating with the Customer Development team in joint business planning and delivering annual customer business plans
EXPERIENCES & QUALIFICATIONS
2 years Customer facing/management experience.
Category or Trade Marketing experience
Strong track record of performance
Strong analytical skills
Business Related University Degree
SKILLS
Ability to interact with multifunctional teams
Strong interpersonal skills.
LEADERSHIP
Purpose & Service: works from purpose for the good of others.
Agility: constantly curious & courageous.
Business Acumen: generates value in channels & customers.
Passion for High Performance: inspires the energy needed to win & grow.
Critical SOL (Standards of Leadership) Behaviors
PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
AGILITY: Explores the world around them, continually learning and developing their skills.
Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey
TO APPLY
