PTRSERVE Investments (Private) Limited
DUE: 16 FEB 2024
A vibrant Microfinance is looking for a results-driven Credit Administrator.
DUTIES
The incumbent will be responsible for;
- Generating new business through marketing, research and sales initiatives
- Vetting clients and recommending appropriate loan product for the clients
- Maintaining closer customer contact and monitor loan use, loan servicing and progress as per
applicant’s business model - Following up clients in arrears and updating relevant credit files and records
- Monitoring loan book performance
- Attending to all walk-in customers with full query handling
- Ensuring clients’ queries are attended to promptly and efficiently.
- Processing loan applications verifying required documents and making sure they are of the
required standard - Ensuring client details are captured correctly in the system
- Submit all processed applications to the Disbursement desk timely to ensure that the Company
meets its turnaround time frames - Receiving and processing payments for all clients
- Balancing Cash Teller account, and updating bank balance tracker for cash received and paid out.
- Competition watch and providing regular feedback to management
Qualifications
- Bachelor’s Degree or Diploma in Banking, Finance, or other relevant qualification
- Be highly knowledgeable about Microfinance products and services
- Highly customer focused
- Proven experience in a related industry
- Good communication and interpersonal skills
- Computer literacy
- Exceptional customer service skills
TO APPLY
Interested candidates are to send their CVs to [email protected] no later than 16 February 2024.