Corporate 24 Hospital Group
DUE: 10 MAY 2024
Job Description:
Handle inbound and outbound calls in a professional and courteous manner.
Handle social media enquiries in a timely and professional manner.
Provide customers with information about products/services and resolve any inquiries or issues they may have.
Maintain accurate records of customer interactions and transactions.
Follow up on customer inquiries.
Follow communication scripts and guidelines to ensure consistency and quality service.
Meet performance targets related to call quality, customer satisfaction, and productivity.
Requirements
Excellent communication skills and a pleasant phone manner.
Ability to use a computer and maneuver various social media platforms
Strong problem-solving abilities and the ability to think on your feet.
Previous customer service experience will be an added advantage.
Ability to work well in a team environment.
At least 2 A-level subjects.
TO APPLY
Candidates interested in the positions above should send their CVs to the following address:
The Administrator
Corporate 24 Healthcare
6 Bath Road
Harare
OR email: recruitment@corp24med.com
Please clearly state the position you are applying for in the subject line.