Client Support Officer || Old Mutual

  • Harare

Old Mutual

DUE: 06 MAR 2025

Job Description
To provide general support functions to office staff within the dictates of the branch manager.

Key Responsibilities:

  • Educate &encourage clients on use of digital services and platforms.
  • Provides refreshments at specified times and replenishes refreshment stocks.
  • Maintains cleanliness of branch facilities in accordance with health and safety regulations.
  • Compiles and Maintains records of monthly groceries on a monthly basis and submits records to branch manager.
  • Scans and uploads documents into various systems.
  • Ensure proper filing of all branch documents .
  • Collects and distributes mail to relevant departments on a daily basis.
  • Maintains record of monthly groceries
  • Maintains security of kitchen and groceries
  • To manage queues in an orderly manner in the Service Centre.
  • To make sure stationery is available for client use all the time.
  • To manage branch stationery stock.
  • Dispatch outgoing mail timeously.
  • Capturing OMUT application forms.
  • Any other duties as assigned by the superior.

Qualifications And Experience

  • 5 O Levels including Maths and English, at least 2 A levels.
  • Knowledge of Group products.
  • Strong working experience in a customer service environment

Skills
Client Service, Customer Queries, Dispatching, People Management

Competencies
Collaborates
Communicates Effectively
Demonstrates Self-Awareness
Drives Results
Ensures Accountability
Manages Complexity
Optimizes Work Processes
Organizational Savvy

TO APPLY
Click here to apply

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