Claims Recoveries Administrator

DUE: 09 JUN 2025

Claims Recoveries Administrator

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description
Responsible for efficient third-party recoveries, collections, and salvage disposal, aligned with company objectives. Involves stakeholder co-ordination and legal collaboration.

Key Responsibilities

• Manages third-party claim recoveries and knock-for-knock agreements.
• Appoints and monitors debt collectors and tracing agents.
• Collaborates with Legal and external services on prosecution matters.
• Maintains and updates recovery and salvage registers.
• Registers claims, authorizes repairs, and controls claim costs.
• Drafts repudiation letters and ensures policy compliance.
• Generates monthly management reports.
• Liaises with underwriters, reinsurers, brokers, and clients.
• Handles and escalates complaints effectively.

Key Competencies

• Strong legal/insurance knowledge.
• Excellent planning, analysis, and communication skills.
• Customer-focused with relationship-building ability.

Personal Attributes

• Innovative, professional, results-driven, and adaptable.

Qualifications & Experience

• Bachelor’s in Law, Risk Management, or Insurance.
• AIISA/ACII Diploma is an added advantage.

Skills
Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Insurance, Legal Practices, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Policy Compliance, Report Review, Resource Scheduling, Risk Management

Competencies
Collaborates
Communicates Effectively
Drives Results
Ensures Accountability
Plans and Aligns
Tech Savvy

Education
Bachelors Degree (B): Law, Bachelors Degree (B): Risk Management And Insurance

TO APPLY
Click here to apply