CATERING OFFICER : Great Zimbabwe University (GZU)

Great Zimbabwe University (GZU)

DUE : 07 JAN 2023


Job Details
The ideal candidate must have a Master’s degree with a specialisation in Tourism and Hospitality plus two (2) years post qualification experience and/or a first degree in Tourism and Hospitality/Culinary Studies plus five (5) years’ post qualification experience in Student Catering Services, Student Affairs/Student Support Services/Campus Life Experience. The Catering Officer must be a team player, honest, mature, professional, hardworking and possess no criminal record. In addition, applicants should possess excellent written and verbal communication skills.

Duties and Responsibilities
· Providing an excellent student experience by developing a great value food offer in line with the latest customer trends relevant to the target customer;
· Developing and delivering an efficient and high quality hospitality service to support internal meetings and events;
· Developing and delivering catering services for national events ranging from VIP dining to large scale events such as Graduation Ceremonies;
· Delivering key performance indicators for the service including income & expenditure budget management; food safety; customer satisfaction and team engagement;
· Leading, managing and motivating the catering team to deliver the highest service standards that enhance the student and staff experience;

· Overseeing the procurement and management of food items required for a canteen;
· Supervising staff operations to ensure compliance with set standards of quality and service;
· Planning, preparing, and managing financial budgets to ensure quality service provision;
· Interacting with customers to identify their requirements and assist in meeting their needs;
· Conducting surveys to determine the student perception and image of the canteen services;
· Maintaining contact with customers to obtain client feedback on the quality of service received;
· Planning, preparing, and managing financial budgets to meet set targets;
· Overseeing the interviewing, hiring, and training of catering employees;

· Designating and managing staff and designing functional work shifts;
· Ensuring adherence to University health, safety, and hygiene policies when carrying out job operations;
· Monitoring and managing inventory to ensure stock is readily available when required;
· Maintaining accurate records of financial accounts, transactions, and other relevant administrative information; and
· Any other duties as assigned from time to time.

Click here to apply
Applicants are urged to fill in all the necessary fields on the application platform and attach the required documents.