Card Back Office Assistant || TotalEnergies

  • Harare

TotalEnergies

Credit Management 

  • ZF53 daily spot-check on Crediting done.
  • Check on mis-posts and prepare journal for correction corrections.
  • Prepare for and attend Credit Control meetings in the absence of Card Manager.

Accounts and Master data clean-up 

  • Facilitate new account creation in TOMCARD and SAP.
  • Ensure all existing and new clients have valid due diligence documents.
  • Trial Balance cleanup Weekly Report circulation.
  • Monthly use of the BOXI reports to analyze business growth and performance.
  • Update customer information in TOMCARD & SAP
  • TOMCARD Master data Clean up.
  • Regular` credit limit review for postpaid accounts
  • Semiannual blocking of inactive SAP accounts and write off miscellaneous balances.
  • Follow up on overdue debt on postpaid customers.
  • Compile and submit Customer complaints file monthly by M +10

Marketing of card business 

  • Assisting in Prospecting and recruitment of new card customers.
  • Participate in TotalEnergies Card Promotions and actively propose activities and actions to develop the card business.
  • Setting up of meeting for the section.

Monthly activities 

  • Reconciliation and analysing of card accounts in TOMCARD and SAP.
  • Circulate Card penetration report to the relevant team (NETWORK, CARD team)
  •  Preparing invoices for Card customers in the absence of the Card Manager.

Any other duty assigned by Management.

Contexte et environnement

Zimbabwe is going through time of extraordinary socio-economic and political changes. The scarcity of hard currency is strongly affecting industry and the overall energy market and will remain a challenge for some years.

– High pressure environment which requires accuracy, multitasking, high levels of efficiency to deliver results and pressure from clients due to challenging fuel supply. Position requires high; levels of coordination, team work to resolve client concerns.

TO APPLY
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