First Capital Bank Zimbabwe
DUE: 25 JUN 2025
Business Control Manager
First Capital Bank Zimbabwe is a regional consumer, corporate and investment bank, offering a wide variety of products and services, including credit cards and wealth management. First Capital Bank is headquartered in Mauritius, operates in five countries and has a strong presence in the SADC region. First Capital Bank lends, invests, and protects money for customers and clients worldwide.
We are seeking experienced Business Control Manager to join the Retail Banking Business at FCB Zimbabwe. Reporting to the Consumer Banking Director, the successful candidate will be responsible for managing and mitigating operational risks within the business with focus on RCSAs and other operational risk areas. This role will be part of the first line of defence, working closely with business stakeholders to identify, assess, and mitigate operational risks
Key Responsibilities
- Act as the lead risk champion for designated business areas coordinating with other FLOD risk champions to embed RCSAs in the business.
- Develop, implement, and maintain RCSAs for assigned business areas, ensuring that risks are identified, assessed, and mitigated.
- Work closely with all people within assigned business areas to drive bottom-up understanding and ownership of operational risks and RCSAS.
- Identify, assess, and mitigate operational risks within assigned business areas, particularly risks related to people, processes and systems.
- Work closely with frontline end control functions to develop, implement, and maintain effective controls to mitigate operational risks n assigned business areas, ensuring that the controls are operating effectively and efficiently
- Oversee regular controls testing as FLOD, provide regular risk reports to business stakeholders, highlighting key risks, control weaknesses, mitigation actions and assigning suitable FLOD ownership.
- Work closely with business and control functions to ensure that operational risks are understood and migrated, providing guidance and support as needed
- Support internal audits and assurance activities, providing evidence of operational risk management practices and control effectiveness.
- Closely follow up on identified audit/RCSA testing issues ensuring on-time remediation with zero overdue.
- Coordinate control training across retail, ensuring Retail colleagues are equipped with the required knowledge and understanding.
- Ensure a robustly controlled branch environment that encourages regular snap checks for the non-material but important risks.
Qualifications and Experience
- Bachelor’s degree in Finance, Business Administration, Risk Management, Accounting, or a related field.
- Master’s degree (MBA or MSc) in Risk Management, Finance, or Business Administration preferred).
- Professional certification in internal audit or risk management.
- Minimum 5 years of experience in the retail banking business.
- Previous experience in developing, implementing, and maintaining RCSAS.
TO APPLY
Submit your application, Updated CV to: [email protected]
Not Later than 25 June 2025
Please note that only shortlisted candidates will be acknowledged.