Business Analyst || Equals Solutions

DUE: 19 APR 2024

VACANCY: BUSINESS ANALYST

Equals Solutions is a FinTech company that provides digital consumer credit management solutions to
institutions. The company offers a comprehensive set of automated, insight-driven services to help
financial institutions achieve the digital transformation of the consumer credit management journey.
Applications are invited from suitably qualified and experienced persons for the Business Analyst post.

The Job

Reporting to the Chief Operations Officer, the successful candidate will among other things be
responsible for:

Bridging the gap between business objectives and technical solutions. Your key responsibilities include
performing detailed requirements analysis, documenting processes, and performing user acceptance
testing. Your role is crucial in ensuring effective alignment between business goals and technical
implementation.

Duties and Responsibilities

• Business Analysis and Process Improvement – collaborating with stakeholders to define
and document new processes, analyzing existing processes to identify bottlenecks and areas
for optimization, and recommending improvements to enhance operational efficiency by
identifying gaps, risks, and opportunities.

• Systems Analysis – evaluating current systems, conducting comprehensive assessments to
align existing technology with business needs, collaborating with stakeholders to translate
business requirements into technical specifications, understanding system architectures and
data flows, and assessing the impact of proposed changes on existing systems and processes.

• Requirements Management – collaborating with stakeholders to elicit and document
business requirements, analyzing requirements to ensure alignment with business objectives
and technical feasibility, facilitating workshops and effective communication for successful
implementation, and working with Product Owners to manage the product backlog and
prioritize changes based on business needs.

• Documentation and Communication – creating clear and concise documentation, including
business requirements, functional and non-functional specifications, user stories, and process
flows, and effectively communicating requirements and proposed solutions to stakeholders and
development teams.

• Testing and Quality Assurance – defining test scenarios and cases based on business
requirements, collaborating with the testing team for comprehensive coverage, conducting user
acceptance testing to validate stakeholder expectations, and overseeing the successful
completion of User Acceptance Testing, including tracking progress and resolving defects.

• Solution Delivery and Evaluation – ensuring timely and successful delivery of solutions
according to customer needs, conducting system demonstrations, providing user training and
support, developing communication plans and training materials, supporting change
management activities, and conducting solution evaluations to assess performance and value
delivered while removing barriers to full realization of value.

• Collaboration and Stakeholder Engagement – working with internal and external
stakeholders to understand business needs, collaborating to prioritize requirements and
manage expectations, and partnering with cross-functional teams to ensure successful project
delivery and drive process improvements.

The Person

The ideal applicant should possess the following minimum qualifications and attributes:

• A degree in information systems, computer science, business or related field
• 2+ years of experience as a Business Analyst or in a similar role
• Certification in Business Analysis endorsed by IIBA, such as ECBA, is a plus.
• Excellent documentation skills including use of Microsoft Visio
• Excellent planning, organizational, and time management skills
• Fundamental analytical and conceptual thinking skills
• Knowledge of business analysis best practices and methodologies
• Solid understanding of IT processes, software development life cycle (SDLC), agile methodologies and product management principles
• Familiarity with project management tools
• Results-oriented and metrics-driven mindset, with an ability to thrive in a high-performance culture

TO APPLY

Qualified and interested candidates must email their CVs to hr@equals.co.zw on or before 19 April
2024, indicating the position being applied for on the email subject. Only shortlisted candidates will be
contacted.