First Mutual Life Assurance Company
DUE: 06 OCT 2024
BRANCH SUPERVISOR – BULAWAYO
Applications are invited from suitably qualified and experienced persons to fill the above vacancy that has arisen within First Mutual Life Assurance Company. The Job Reporting to the Retail Administration
THE JOB
Manager, the successful candidate will be responsible for the following:
- Checking and ensuring client and policy details are set and captured correctly on the system.
- Supervising the billing of Western Region stop order authorities and other payment methods.
- Supervising and authorising premium reconciliation and application.
- Ensuring follow ups on outstanding arrear premiums.
- Resolving commission queries for Sales and Distribution Team, Handling intricate claims and client service inquiries escalated by Claims & Client Services Administrators.
- Approving claims/refunds requests. Checking and authorising corporate schemes monthly uploads on the systems on a monthly basis.
- Ensuring accurate preparation and distribution of scheme fund statements to clients quarterly.
- Checking monthly pension payroll for accuracy.
- Participating in strategic planning and reviews for IB and EB.
- Conducting performance appraisals for subordinates.
- Drafting expenditure budgets for the team for approval by the immediate Superior.
- Monitoring departmental operational expenses to ensure that they are within budget.
THE PERSON
The ideal candidate must possess the following
- Degree in Insurance and Risk Management
- Three years experience in both individual life and employment benefits business, one of the years should be at supervisory level.
- Results oriented with good sell management skills.
- Apply highest standard of personal and professional integrity.
- Excellent communication skills Possess analytical and problem-solving skills
TO APPLY
Candidates meeting the above criteria should forward their Curriculum Vitae (CVs) and application letters to Group Human Resources via the following email address careers@firstmutual.co.zw
Applications should be sent by 6 October 2024.
N.B Clearly label the position you are applying for in the subject line. First Mutual Holdings Limited is an equal opportunity employer which does not discriminate on the basis of tace, colour, religion, sex, gender, national origin, age and disability status. The Group encourages applications from competent people of different demographic groupings. We faster a work environment that is inclusive and diverse where every idea and perspective is valued