Billing Specialist || NetOne Cellular (Private) Limited

  • Harare

NetOne Cellular (Private) Limited

DUE : 22 JAN 2023

NetOne Cellular (Private) Limited seeks to recruit a highly motivated, outstanding and results oriented individual to fill the above position. Reporting to Billing Manager

Operations and maintenance of the Billing system and its subsystems covering maintenance, housekeeping, performance management, user support, charging, tariff management, product configurations, campaign configurations and recharge management.

Implement and maintain Billing operations to ensure charging and billing integrity.
Identify and propose Billing components that require improvement and manage related projects.
Define and implement new Recharge Types including pin less, evd and physical cards and ensure a steady flow of Recharge Cards to meet market and business demands.
Implement processes to ensure confidentiality integrity, accuracy and security of data is guaranteed all the time.

Provide integration support as and when needed.
Draw up preventative maintenance tasks on the Billing Subsystems so that the occurrences of faults are minimized.
Devise methods and means of minimizing revenue leakages.
Work and coordinate with key stakeholders such as Credit Control, Finance, service providers. Customer Care and Products in key promotional, charging and revenue issues.
Ensure timely and proper tariff implementation into the Intelligent Network system.
Develop and configure new products, promotions and campaigns.
Design and implement procedures to eliminate Revenue Leakages.
Manage and maintain all Billing related Applications.
Support, train all Billing related system users.

Degree in Computer Science, Information Systems, Electrical Engineering or equivalent.
A project Management Qualification is an added advantage.
A minimum of 4 years’ relevant work experience.

Understanding and appreciation of GSM.
Must have demonstrable skills in Billing, IN & VAS – software and hardware.
Must be familiar with integration activities and procedures.
Ability to analyze and deal with complex Billing, IN & VAS issues is needed.
Must be an innovative and business oriented person with a thorough grounding in business operations management and dynamics.
Must have team leadership skills.
Experience in business process improvement or process implementation is required.

Applications accompanied with a detailed Curriculum Vitae should be submitted to