Guesthouse Attendant

DUE: 05 JUN 2025

Guesthouse Attendant (1 Post)

Duties and Responsibilities

• Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room;
• Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction;
• Change bed linen and make beds;
• Replace used towels;
• Sweep and mop floors and carpets;
• Dusting furniture;
• Replenish bath care products (e.g. soap and shampoo);
• Restock beverages and food items in the mini-bar;
• Clean public areas such as corridors;
• Report any technical issues and maintenance needs;
• Address guests’ queries (e.g. on additional services);
• Help guests retrieve lost items;
• Ensure all assigned rooms are clean and tidy by the end of the shift;
• Must be able to prepare all the types of meals as requested by the customers.

Qualifications and Experience

• Must possess a degree in Tourism and Hospitality Management or its equivalent;
• A minimum of five (5) Ordinary Level passes including English Language;
• At least one (1) year experience in a Clerical/Reception work;
• Proficiency in Ms Office and Ms Excel, good communication skills and good telephone manners are a prerequisite;
  The candidate should also be confident, fluent, flexible, reliable, possess a pleasant personality with a professional appearance and able to work independently;
• Work experience as a Room Attendant would be an added advantage;
• Experience with industrial cleaning equipment and products;
• Good physical health and stamina;
• Flexibility to work in shifts;
• Ability to work with little or no supervision while meeting high-performance standards;
• Excellent organizational and supervision skills;
• Ability to follow instructions;
• Ability to work nights, weekends and holidays with schedule flexibility.
  NB: Female candidates are encouraged to apply

TO APPLY
Interested and qualified persons should send one set of their application merged in continuous pdf format to [email protected] consisting of the application letter, certified copies of educational certificates, transcripts, National ID, Birth Certificate and a Curriculum Vitae giving full personal details including full names, place and date of birth, qualifications, previous employment and experience, telephone number, present salary, date of availability, names, e-mail addresses and telephone numbers of at least three referees. Applications should clearly indicate the “Post” which is being applied for in the subject line and addressed to:
The Assistant Registrar- Human Resources
Bindura University of Science Education
P Bag 1020
BINDURA
Only shortlisted candidates will be responded to. The closing date for the receipt of applications is Thursday, 05 June 2025.
For more information, phone (66210) 7531-2, 7622, 7623, 0772 154 882-9.
“Shaping and Creating the Future: Building Zimbabwe”